DENTAL TREATMENT GUARANTEE

We will reimburse repair or restorative costs for treatments obtained at Premium Dental Turkey or any partner clinics. The guarantees do not cover third-party clinics or dentists unless specifically stated before the treatment commences. Premium Dental Turkey is only a facilitator in your dental care process. Therefore, the clinic will not be liable in case of faulty treatments resulting from the following: 

The guarantee will become invalid or reduced under the following conditions: 

• When the patient neglects oral hygiene
• When the patient does not come for a routine dental check-up as scheduled
• When the patient doesn’t descale and polish applicable products at least once a year (invoice needed)
• When the patient ignores the dentist’s instructions
• When the patient doesn’t follow through with full payment
• When subsequent treatment is obtained at non affiliated clinic without prior authorisation by Premium Dental Turkey (except for descale and polish) 
• When removable dental products such as dentures are not maintained as instructed
• If bone or gum tissue of the patient recedes
• If the dental injury or issues are caused as a result of contact sports or similar leisure activities
• If the dental issues are the result of smoking
• If the products fail because of accidental physical damage such as by dropping dentures on the floor
• Any activities or drugs that are known to artificially raise blood pressure
• In the event that the same or similar dental issue continues to arise and is therefore considered a recurring or reoccurring problem that may be unrelated to the dentistry itself, we reserve the right to advise you to visit a specialist or a medical professional for further tests that may be directly or indirectly related to dentistry. The responsibility of the costs incurred (including travel expenses, dentist and laboratory bills) will be that of the patient. The avoidance of such advice will automatically void your dental guarantee.
• Severe Teeth Grinding
• Periodontal Diseases
• In the event that the patient was pregnant at the time of treatment and did not disclose their circumstances.
• In the event that the patient is under the age of 18 at the time of treatment and did not disclose their actual age
• In the event that the patient had Orthodontic Treatments like braces, retainer, Invisalign and did not disclose their circumstances.
• In the event that the patient had Orthognathic Surgeries and did not disclose their circumstances.
• In the even that the patient did not inform the Dentists regarding their dental and health problems during their appointments at the clinic. 
• The patient is obligated to clarify their needs with the Dentists during their Consultations at the clinic. Any additional treatments, tooth colour, tooth shape changes informed after their appointments will not be covered or guaranteed. 
• The patient is obligated to inform the Dentists regarding their aesthetically concerns, bite concerns might be related to the dental treatments done by Premium Dental Turkey before the completion of their treatments at the clinic. Any necessary additional treatments, adjustments and replacements might require additional appointments at the clinic. Premium Dental Turkey can not be hold responsible for the extension of travel dates, any necessary additional visits to Turkey and any related travel expenses.